Our OfferAccelerated Protection is our award-winning insurance offer - a combination of innovative product and smart technology, supported by outstanding service.
With Accelerated Protection, you and your clients benefit from:
An award-winning product range
Life insurance solutions for all your clients
TAL understands that your clients need life insurance cover that can be adapted to their changing circumstances. Accelerated Protection offers flexible product benefits that can be tailored to all your clients’ needs, regardless of their life stage or profession:
TAL was awarded Canstar's Outstanding Value - Income Protection award in 2017. For more information, please visit Canstar.
Adviser tools and technologies
TAL has a strong history of innovation in the life insurance industry – from leading the way in mobile quoting technology (Accelerated iQuote) to pioneering automated underwriting in Australia. We keep pace with emerging trends and the increasingly diverse needs of our connected customers.
Our team of in-house IT professionals are focused and skilled at delivering regular enhancements and features that make doing business with TAL faster and easier.
TAL Adviser Centre
Manage the entire lifecycle of your clients via our convenient and secure online business portal, the TAL Adviser Centre.
The TAL Adviser Centre offers you access to all the tools and resources that you need to do business with us – from sales and application, through to servicing in-force business and making a claim.
Grow your market opportunity and reduce sales and marketing costs with our extensive partnership, technical, marketing, and sales materials which are available online. This includes access to our Forms and Documents Centre, a central repository for all your essential TAL materials.
Our online Quote and Apply capability is your gateway to getting your clients protected fast. We offer a fully integrated solution from the quotation, right through to submitting an Accelerated Protection application.
We offer you everything you need to service your TAL business: in-depth reporting insights such as applications in progress, online claim notification and lodgement facilities, key contact information, self service capabilities, and much more.
By bringing together the best people, processes, technologies and procedures we aim to provide you and your clients with a seamless claims experience. From the TAL Adviser Centre, you are equipped with information about each stage of our claims process and can easily notify us of a claim, as well as securely lodge important claim forms.
Smart solutions for your business
We focus on the development of technologies that bring greater efficiencies to every stage of the life insurance process.
Provide your prospective clients with a quick quote while you are on the go with Accelerated iQuote, TAL’s iPhone application. iQuote allows you to transition your opportunities easily from quote to application via your mobile device.
iQuote can be downloaded from the iTunes store, free of charge.
Accelerated Protection xQuote is TAL’s desktop-based quoting solution that lets you provide quotes in situations where internet access is not available. Once you are back online the quotes can be uploaded to the TAL Adviser Centre to proceed to application.
We recognise that life insurance comparators are an essential part of your practice so we developed Accelerate Connect.
Accelerate Connect is our ‘one click’ system that integrates comparator software such as IRESS Xplan, Omnium and Life Risk Online with the TAL online application. The integration allows information to be passed easily between the two systems, saving you the time and inconvenience of re-keying client data.
TAL takes an innovative and flexible approach to underwriting that understands that every individual has a unique risk profile, and works to provide a solution that delivers the best possible outcome.
We have a reputation for underwriting innovation - pioneering automated underwriting and tele-underwriting in Australia. Our advanced underwriting rules engine (URE) automates new business submissions using sophisticated logic that dramatically reduces the need for traditional underwriting requirements. Simplifying the underwriting process allows us to offer you industry-leading decision times on policy applications.
By reducing traditional barriers to obtaining cover, optimising our underwriting with Straight Through Processing initiatives and adopting a customer-centric approach in our new business application, TAL offers a streamlined and personal underwriting experience.
Paying claims is why we're here
At claim time we want to make sure we deliver the right outcome in the fastest possible times, with a focus on providing compassionate, timely and knowledgeable support.
Our specialist claims team is made up of skilled claims professionals who work with you and your client to provide support through what is often an emotional and physically challenging time. It is about being there and making sure your clients get the best outcome when it counts the most.
Helping more Australians keep living the life they love
Last year, we paid more than $1.4 billion in claims to over 23,000 customers. That's an average of $26 million every week. For more information, refer to our Claims Statistics 2016.
By bringing together the best people, processes, technologies and procedures we aim to provide you and your clients with a seamless claims experience. As each claim is unique, it takes all types of expertise and knowledge to deliver the best results. Our team members come from numerous and varied backgrounds – bringing a wealth of experience and insight into each and every claim.